Enhancing Product Value Proposition with Online Psychological Hotline

This is a case of MedTech and InsurTech company. My team saw an opportunity to enhance our main product`s (corporate medical insurance) value proposition and boost revenue by launching a full-scale in-house online psychological hotline. I took on supporting product launch, carrying out custdevs and research, and then made first ever sales for the product before it even launched. This enabled sales team to generate new revenue and demonstrated product-market fir needed to request development funds from investors and the board.

Created a universal method of transitioning to lean manufacturing for factories. Led custdev and research, business development and product positioning.

As part of my role at Time Research & Innovation, I Ied creation of World Health Aid (WHA), a multilingual real-time health advice platform designed to support disadvantaged individuals. WHA is a comprehensive solution that facilitates telemedicine services, bridging the gap between healthcare providers and underserved populations. It combines live patient and clinician-facing decision support systems, offering a range of paid and free services, including self-diagnosis screening through video and voice chat, multilingual instant translation, voice-command symptom search, real-time messaging, and secure record keeping.

A developer with over 10 years of experience in the field of Internet information resources. Implemented the product approach in the company and led product transition to a new technology stack.

I have conducted a series of JTBD interviews with existing customer, potential prospects and lost sales opportunities. my super skill is to uncover those unmet needs from freshly identified customer segments. this helped GTM teams focus on few segments and communicate value proposition that resonated (sales funnel conversions improved by 50%), and also engineering team had better justified priorities. in the end - onboarding speeded up 12x times (from 12 weeks to 1 week), net retention improved by 30%, sales pipelined almost doubled