Welcome to Askapro Support! We’re here to help with any questions, issues, or feedback you have about our platform.

📩 Need help? Contact us at support@askapro.tech

1. Getting Started

How do I create a profile?

• You can sign up and create a profile in just a few minutes. Add your bio, skills, work experience, and case studies to stand out.
• Your profile can be shared as a link or document.

Do I need an account to use Askapro?

• No, but creating an account unlocks full access to networking and job-seeking features.

2. Managing Your Profile

Can I edit my profile after creating it?

• Yes, you can update or modify your profile anytime from your settings.

How do I make my profile private?

• You can toggle your profile visibility in your account settings.

How do I delete my account?

• You can delete your account instantly from the settings menu.

3. Connecting with Companies

How do companies find me?

• Companies can search for talent on Askapro and invite you to job interviews, freelance projects, or consulting opportunities.
• If you’ve chosen to make your profile public, recruiters can discover you more easily.

Can I apply to jobs through Askapro?

• Currently, companies invite users directly through the platform rather than listing open jobs.

4. Payments & Subscriptions

Is Askapro free to use?

• Yes! You can create a profile and join the community for free.
• We also offer premium features like multiple profile versions and advanced visibility options.

How do I pay for premium features?

• Payments are processed via App Store, Google Play, and external payment options.

Can I get a refund?

• Refunds are available only if Askapro fails to deliver a promised service. If you need assistance, contact us at support@askapro.tech.

5. Privacy & Security

How does Askapro protect my data?

• Your data is stored securely on Microsoft Azure, and we use secure authentication and access controls to keep it safe.

Can I delete my data?

• Yes! You can request full data deletion by deleting your account in settings.

Do you share my profile with third parties?

• Your profile is only visible within Askapro’s web and mobile apps.
• We never sell or rent user data.

6. Technical Issues & Contact Support

I’m having trouble logging in. What should I do?

• Try resetting your password.
• If you’re using Google or Apple Sign-In, ensure you’re logged into the correct account.

The app isn’t working properly. What now?

• Make sure you’re using the latest version of Askapro.
• Try restarting the app or clearing your cache.
• If the issue persists, contact us at support@askapro.tech with details.