Expert photo
Kirill
Growth Product Manager (customer success & user experience) at Time is Ltd
Consult

Accelerating GTM and lowering development costs with JTBD

I have conducted a series of JTBD interviews with existing customer, potential prospects and lost sales opportunities. my super skill is to uncover those unmet needs from freshly identified customer segments. this helped GTM teams focus on few segments and communicate value proposition that resonated (sales funnel conversions improved by 50%), and also engineering team had better justified priorities.

in the end - onboarding speeded up 12x times (from 12 weeks to 1 week), net retention improved by 30%, sales pipelined almost doubled

Industry
SaaS
Markets
The EU
The USA
Product
Sales analytics
Executive dashboard
Collaboration analytics
Expertise
JTBD
Product management
Tools
Mixpanel
Pendo
Airtable
Slack
ClickUP
Product stage
Seed
Users
B2B
Position
Growth Product Manager (customer success & user experience)

About expert

A Growth Product Manager (customer success & user experience) at Time is Ltd.

Kirill applied their knowledge of JTBD and Product management in SaaS on the following markets: The EU and The USA.

Kirill built products like Sales analytics, Executive dashboard and Collaboration analytics using the variety of tools such as tool Mixpanel, Pendo, Airtable, Slack and ClickUP.

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